Solved

App crashing

  • 11 August 2020
  • 2 replies
  • 38 views

Userlevel 1
Badge +1

Hi,

Every time I try to login the app crashes.  Could you look into why this happen, please? 

Thanks, Suzie

 

icon

Best answer by Claudia 11 August 2020, 15:38

Hi Suzie, 

I am sorry to hear that you have problems with SlideBy. We recently upgraded SlideBy and what may happen is that your current app version needs to be updated. 

Please be so kind and update the app via the Apple Store. Here is the link  SlideBy App Store .

I hope that this will fix your issue? Please let me know how you get on.

Thanks, Claudia

 

View original

2 replies

Badge +2

Hi Suzie, 

I am sorry to hear that you have problems with SlideBy. We recently upgraded SlideBy and what may happen is that your current app version needs to be updated. 

Please be so kind and update the app via the Apple Store. Here is the link  SlideBy App Store .

I hope that this will fix your issue? Please let me know how you get on.

Thanks, Claudia

 

Userlevel 1
Badge +1

Hi Claudia, 

Thanks for the advice, updating my app help fix the issue, 

 

Suzie

Reply