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  • 5 Topics
  • 13 Replies

5 Topics

W
WillRK Visitor

logging in for the first time
Question

I created an account yesterday but as yet have been unable to log in. When I put my user details in nothing happens, no message or anything.  I have not received a verification email or anything like that. I have been able to use my login detail to get on here however.

22 2
Rank
12 days ago
Rank
SlideBy Team Community Updates

Blank message when allocating to the Other line

We received couple of reports from users of an empty message box popping up when trying to allocate an Alert to a Supplier line called “Other”    We replaced the Supplier line “ Other” from any new Company creation recently and introduced the New Spending line instead.  If you are one of the users u...

6 0
Rank
25 days ago
D
diwellm

Problems getting started
Question

I signed up over the weekend and have as yet been unable to link my bank accounts. I went through the token.io setup for Santander and everything looked as though it went through just fine. I was taken back to the app and again presented with the 'Connect your accounts' page. This time however I can...

187 6
Rank
4 months ago
Rank
Claudia Service Delivery Manager

Balances and Transactions are not being downloaded

Hello Slide Users, We identified due to improvements in the Openbanking industry, some customers did not receive any balance and transaction updates recently. If you are one of these users, please reconnect to your bank to refresh the link between Slide and your bank account. Unsure how to do...

103 1
Rank
5 months ago
Suzie-Salon Visitor

transactions seem to be duplicated on Barclays Bank
Solved

Hi, I just checked my transactions and their seem to be a discrepancy between what Slide has and my Barclays bank account. It seems like today's transactions are being duplicated. Could you please let me know if that is the case and help me to correct that, please Thanks Suzie

160 4
6 months ago

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